1. What This Policy Covers
ClearStack Advisory LLC DBA LvL Up Media ("we," "us," or "our"), a Texas limited liability company based in Austin, Texas, operates lvlupmedia.io. This Cookie Policy explains what cookies and similar technologies our website uses, why we use them, and how you can control them. It supplements our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as browser local storage, work in much the same way. We refer to all of them as "cookies" in this policy.
3. Cookies We Use
Strictly necessary / functional (always on). These support features you ask for and cannot be switched off in our banner:
- Cookie preference (
lvlup_cookie_consent, local storage) — remembers your Accept or Decline choice for 12 months. - Chat assistant (local storage, set by our chat widget served from portal.lvlupmedia.io) — keeps your conversation with the on-site assistant working as you move between pages.
Analytics (only if you accept). We use Google Analytics 4 to understand how visitors find and use our site (for example, which pages are viewed and how visitors arrive). It is loaded only after you click Accept.
_ga— distinguishes visitors; expires after up to 2 years._ga_QR9YZX7SD7— maintains session state; expires after up to 2 years.
Google Analytics receives information such as your IP address, browser and device details, and the pages you view. We have disabled Google signals and ad personalization features. Google's handling of this data is described in the Google Privacy & Terms pages.
Advertising. We do not use advertising or cross-site behavioral tracking cookies, and we do not sell your personal information or share it for cross-context behavioral advertising.
Fonts. Our pages load fonts from Google Fonts. This does not set cookies, but your browser makes a request to Google's servers, which includes your IP address.
4. Your Choices
- Banner: when you first visit, choose Accept or Decline. Analytics cookies stay off unless you accept.
- Change your mind: click Cookie Preferences here or in the footer of any page to update your choice. Declining removes existing Google Analytics cookies from our domain.
- Global Privacy Control (GPC): if your browser sends a GPC signal, we treat it as a Decline and keep analytics off. You can still choose to accept using Cookie Preferences.
- Browser settings: you can also block or delete cookies in your browser. Some parts of the site, such as the chat assistant, may not work without them.
- Google's opt-out: you can install the Google Analytics Opt-out Browser Add-on.
5. Your Privacy Rights
We serve customers throughout the United States. Residents of California, Texas, and other states with consumer privacy laws may have rights to know, access, correct, delete, and opt out of the sale or sharing of their personal information. We do not sell personal information or share it for targeted advertising, and we will not discriminate against you for exercising your rights. To make a request, email us at Hello@LvLUpMedia.io.
6. Changes to This Policy
We may update this Cookie Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we add new categories of cookies, we will ask for your choice again.
7. Contact Us
- Business: ClearStack Advisory LLC DBA LvL Up Media, 5900 Balcones Drive, Suite 100, Austin, Texas 78731
- Email: Hello@LvLUpMedia.io